Decision Point: Changing Your Operations Process

You recognize that the order from the retailer is going to radically change the nature of your business. Your hallmark has been the fact that website customers could choose precisely what they wanted $--$ a bib apron, cobbler apron, waist style, etc. They could choose the number of pockets they wanted, select the fabric and trim, and even have the apron embroidered with a name if they wanted.

However, the retailer has selected $4$ different styles that it believes will sell in its stores, and you've been asked to produce $600$ aprons in each style.

How will this change the operations process of Sugar$-$N$-$Spice?

Select an option from the choices below and click Submit.

Sugar$-$N$-$Spice has been a make$-$to$-$stock operation. It will now become a make$-$to$-$order operation.

Sugar$-$N$-$Spice has been a make$-$to$-$order operation. It will now become a make$-$to$-$stock operation.

Sugar$-$N$-$Spice has been a low$-$contact system, It will now become a high$-$contact system.

Sugar$-$N$-$Spice has been a high$-$contact system. It will now become a low$-$contact system.