Decision Point: Group Behavior

In the $1920$s Western Electric Company conducted a study that is relevant to this example. It found that group standards were a big influence on individual behavior. By being aware of when the drivers speed through the GPS systems and encouraging the proper behavior by establishing a norm for the group, you have a better chance of reducing speeding than by installing governors. Using this tactic would be an example of applying which landmark management study?

Select an option from the choices below and click Submit.

The Deming studies

The Hawthorne studies

The Gilbreth studies