Decision Point: The Organization Chart

You ask Janeen for a copy of the current organization chart, and she confesses that they don't have one.

"Let me explain," says Janeen. "I started this business about $8$ years ago as a day spa. We offered facials, therapeutic massages, pedicures, and manicures, so I had some aestheticians, massage therapists, and nail technicians, as well as a receptionist."

While she is talking, she is putting up sticky notes on an easel in her office. You look at what she has posted on the easel. How would this organization be best described?

Select an option from the choices below and click Submit.

Organization Chart

Flat organizational structure with a narrow span of control

Flat organizational structure with a wide span of control