Decision Point: What Should You Do about Steve?

What should you do to address Steve's attitude?

Select an option from the choices below and click Submit.

To make sure you have a written record for HR purposes and to address the situation quickly, send Steve this email: "Steve, it has come to my attention that you have been avoiding me$.$ Furthermore, you've been showing a bad attitude. I would like you to review the policies and procedures in your employee handbook and correct your behavior immediately. If you have questions about me$,$ please schedule a meeting with me and we can discuss them. Thank you for your immediate attention to this matter."

Schedule a meeting with Steve to clear the air. Explain to him your qualifications as manager in contrast to his and what he lacks. Encourage him to be a leader with the waitstaff and use his experience and knowledge of the industry to help you train new employees.

Call the owners and ask them what to do$.$ After all, they hired you, so they must have thought long$-$term employees like Steve would work well with you. Maybe they can talk to him to smooth over the relationship.