Question: Defect or type of occurrence Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Incorrect Bill of Lading 2 2
Week 3 Week 4 Week 5 Week 6 Week 7 2 2 2 3 2 2 2 1 2 2 2 3 3 2 1 3 3 2 3 3 1 1 2 2 3 1 2 2 3 4 5 2 1 2 1 2 8 6 7 2 7 2 10 4 10 6 8 4 4
Defect or type of occurrence Week 1 Week 2 Incorrect Bill of Lading Quantity shipped wrong 1 2 2 2 3 3 2 Damaged Product 2 2 2 3 2 3 2 Late Shipment Unprofessional Driver Wrong Packaging Employee Turnover Cross Border Shipments
1 Check Sheet Analysis?
2Pareto Chart?
3Scatter Plot Analysis?
4Fishbone Diagram?
5Findings & Recommendations?
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