Question: Define Defect, Opportunity, Unit and Metrics for a improvement project. Explain the process of developing a data collection plan for an improvement project. Describe several

  • Define Defect, Opportunity, Unit and Metrics for a improvement project.

  • Explain the process of developing a data collection plan for an improvement project.

  • Describe several different types of data collection methods.  Critique the pros and cons of your identified data collection methods.

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Definitions Defect A defect is any flaw or imperfection in a product process or service that deviates from its intended design or standard potentially causing harm inefficiency or dissatisfaction amon... View full answer

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