define each term 

1.     Administrator

2.      Manager

3.      Supervisor

4.      Conflict model

5.      Consensus model

6.      Bureaucracy

7.      Hawthorne effect

8.      Scientific management

9.      Span of control

10.   Autocratic / Democratic leader

11.   Americans with Disabilities Act

12.      Affirmative action

13.      Bona fide occupational qualifier

14.      Disparate treatment

15.      Fair Labor Standards Act

16.      Family and Medical Leave Act

17.      Hatch Acts

18.      Peace Officer Bill of Rights

19.      Reverse discrimination

20.   Workplace harassment

21.      Policies

22.      Procedures

23.      Rules and regulations

24.      Military model

25.      Accreditation

26.      Assessment center

27.      Field training officer

28.      Chief executive officer

29.      Middle manager

30.   First-line supervisor