Question: Define the problem. This consists of three elements: a. goalwhat does the company need to do to succeed? b. current situationwhat is relevant and important

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Define the problem. This consists of three elements:
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a. goalwhat does the company need to do to succeed?
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b. current situationwhat is relevant and important about where the company is
today regarding the goal?
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c. immediate decisionwhat is the scope of the decision to be made to reach the
goal?
If item a or c (or both) is not explicit in the case, then make an assumption and state it. With a well defined problem, you can focus on what is relevant and ignore the rest.
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Identify the criteria you will use to assess various possible courses of action.
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Identify alternative courses of action to solve the problem.
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