1. Delegation occurs when a manager assigns a task to a subordinate who then is accountable to the manager for completion of the task

Select one:

True

False

2. The two basic building blocks of all business organization are job specialization and departmentalization.

Select one:

True

False

3. Ernie is concerned about unlimited liability. His business is organized as a:

Select one:

a. joint venture

b. sole proprietorship

c. limited partnership

d. corporation

e. co=operative

12. Which of the following was a characteristic of the early years of Canadian business?

Select one:

a. an emphasis on fishing and trapping and development of domestic manufacturing.

b. support of mercantilist principles by colonists.

c. emphasis on development of export manufacturing

d. emphasis on the sale of finished goods to England and France.

e. none of the above.

13. During the production era:

Select one:

a. the improved production output resulting from assembly lines was obtained by increasing worker freedom

b. the presence of big firms aided individuals who wished to go into business for themselves

c. great emphasis was placed upon satisfying the customer

d. Henry Ford introduced the first moving assembly line which brought automobile parts to the worker

e. none of the above

14. The president of Bobs Barbecue is reassessing his companys goals with the expectation that the company strategy would be modified. He is in the _____ management process.

Select one:

a. controlling

b. planning

c. staffing

d. directing

e. organizing

15. Which of the following would typically be considered threats?

Select one:

a. slow paying customers

b. less government regulation

c. new products from competitors

d. a small share of the market

e. new markets

16. Scott is the store manager at one of the Computers R Us retail stores. Each Monday he meets with all the employees to review the assignments for the week and provide assistance for those who need it. Scott is engaged in the management process of ______.

Select one:

a. controlling

b. leading

c. organizing

d. staffing

e. planning

17. Which of the following best describes customer departmentalization?

Select one:

a. the company is divided according to a specific customer target

b. the firm is divided according to the functions performed in a particular grouping of specialists

c. the company is divided along the lines of specific goods/services produced for consumers

d. the firm is divided according to the production process

e. the company is departmentalized according to the process used to produce goods/services for customers

18. Because most Sales departments and Service departments want to be close to their customers, they are usually divided by _______ departmentalization.

Select one:

a. functional

b. customer

c. geographic

d. process

e. product

19. Firms that have departments such as production, marketing, finance, human resources, etc. are using _______ departmentalization.

Select one:

a. product

b. functional

c. customer

d. process

e. geographic

20. The duty to perform as assigned task is:

Select one:

a. product

b. process

c. geographic

d. customer

e. functional