Deloitte & Touche solved the empty desk problem by:

		implementing a "hoteling" program.
		creating open offices.
		no longer allowing employees to work from home.
		reducing the number of allowable sick days per employee.
		assigning permanent desks.

Which of the following reduces product handling, inventory, and facility costs, but requires both (1) tight scheduling and (2) accurate inbound product information?

		customizing
		ASRS
		cross-docking
		phantom-docking
		random stocking