Question: Delve into the complexities surrounding the implementation of Total Quality Management ( TQM ) principles in a service - oriented organization. Investigate how TQM principles,

Delve into the complexities surrounding the implementation of Total Quality Management

(

TQM

)

principles in a service

-

oriented organization. Investigate how TQM principles, originally designed for manufacturing contexts, can be adapted and integrated to enhance service quality, customer satisfaction, and operational performance. Analyze the unique challenges and opportunities inherent in applying TQM in service settings.

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