Demonstrate the quality management tools that could be used as process control techniques to support

compliance efforts. Select two (2) quality management tools (e.g., control charts, Pareto charts,

fishbone diagrams). Provide a visual example for each tool selected, and, in an executive summary for

the CEO and Board of Directors, describe how each tool can be used to inform internal policies,

processes, and organizational structure decision making. Develop a plan to measure and manage performance during the transition to the new EHR. Compare at

least two (2) benchmarking techniques (e.g., productivity standards, report cards, dashboards, etc.) and

provide a visual example for each technique used. Differentiate between internal and external

benchmarking. Discuss how benchmarking techniques are used to comply with health care regulations

and improve organizational performance. Demonstrate workflow concepts that would assist in managing the transition to the new EHR system.

Examine at least two (2) workflow concepts (e.g., use cases, top down diagrams, swimlane diagrams,

etc.). Provide a visual example of each and discuss its use in supporting internal policies, processes,

and organizational structure decision making. Competency Assessed: Construct performance management measures.

Instructions:

Develop a plan to measure and manage performance during the transition to the new EHR. Compare at

least two (2) benchmarking techniques (e.g., productivity standards, report cards, dashboards, etc.) and

provide a visual example for each technique used. Differentiate between internal and external

benchmarking. Discuss how benchmarking techniques are used to comply with health care regulations

and improve organizational performance.

Part 4:

Competency Assessed: Apply project management techniques to ensure efficient workflow and

appropriate outcomes.

Instructions:

Demonstrate project management techniques that you would use for the EHR transition to ensure

efficient workflow and appropriate outcomes. Select at least two (2) techniques (e.g., Gantt charts,

benchmarking, risk analysis) for interpretation. Provide an example of each and discuss how the two

project management techniques can be used to achieve outcomes that ensure regulatory compliance.