Depending on how it is carried out, quality control$-$the process of ensuring that products satisfy standards$-$can be either non$-$value$-$add or value$-$add. It is a valueadded activity that, when properly managed, improves product quality, satisfies customer needs, and increases operational efficiency. It might, however, be viewed as non$-$value$-$add if it calls for recurrent inspections or reactive problemsolving. In order to effectively ensure product reliability and customer happiness, it is imperative to strike a balance between both characteristics through efficient operations and constant improvement. Quality control is essential for regulatory compliance and maintaining brand reputation, but in order to maximize its valueadded contributions, firms need to manage resources carefully. Thus, companies can maximize quality control's usefulness in promoting competitiveness and sustainable growth by seeing it through a lens that takes into account both its advantages and possible inefficiencies.