Question: Describe a specific process from your personal experience that had prevention, appraisal, and failure costs in it. What prevention measures were in place to keep

  • Describe a specific process from your personal experience that had prevention, appraisal, and failure costs in it.
  • What prevention measures were in place to keep failures from happening in the first place?
  • What appraisal methods were in place to catch any failures before they could reach the next downstream customer?
  • What was done with any failures that were found? (scrap, replace, rework, repair, return to vendor, use as-is, etc.)
  • What would have been the ideal combination of prevention, appraisal, and failure mitigation activities to result in the lowest total cost of quality?

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