Question: Describe an example where conflict stimulation is needed and list one technique that manages can use in that situation. I added to slides of our

Describe an example where conflict stimulation is needed and list one technique that manages can use in that situation. I added to slides of our powerpoint to use as referenceDescribe an example where conflict stimulation isDescribe an example where conflict stimulation is

Managing Conflicein Organizations - Actions taken by managers to handle conflicts in organizations - Involves either stimulation or resolution of conflict - Conflict Stimulation: - The creation and constructive use of conflict in organizations - Helpful in situations where: - Groups are stagnant and comfortable with the status quo - Consensus is too easily reached - Groups are not creative or motivated to challenge traditional ideas - Change is needed for the organization to remain competitive Here we discuss how managers handle conflicts in organizations. As discussed earlier, there are functional and dysfunctional types of conflicts. So "managing" conflicts means not only resolving dysfunctional conflicts but also creating (or stimulating) functional conflicts. As such, there are two parts of managing conflicts in organizations: Conflict stimulation (for functional conflicts) and Conflict resolution (for dysfunctional conflicts). This slide discusses situations where Conflict stimulation is needed. Managing Conflicinin Organizations - Conflict Stimulation (cont.) Conflict Stimulation Techniques: - Communication: Using ambiguous messages - Bringing in outsiders: Adding new members whose backgrounds, values, attitudes are different from present members - Restructuring the group/organization: Realigning groups, altering rules and regulations, increasing interdependence to disrupt the status quo. - Appointing a devil advocate: Designating a critic to purposefully argue against the majority positions. This slide presents some typical techniques that can be used to stimulate conflicts when needed. Note that: 1) All of these techniques are about increasing either differences or task interdependence (two causes of conflicts we discussed earlier). 2) These techniques are also meant to create Task Conflict (i.e., functional conflict), not Relationship Conflict

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