Describe characteristics of important people in an organization's external environment (i.e. traditions, lifestyles, values, attitudes, beliefs, opinions, tastes, political views, and behavioral patterns, etc.). Consider people such as immediate and prospective customers, customer influencers, end users, suppliers, shareholders, government regulators, medical, general public, and other stakeholders. Include discussion about how external sociocultural factors affect services provided by the organization.

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In an organizations external environment various important people and groups can influence its operations services and strategic decisions Understanding the characteristics of these individuals is cru... View the full answer