describe that these steps are the same except Step 2 regarding email:1 Ensure that the request comes from a qualified Provider and includes all necessary supporting documentation. Note: For loans marked as "paid in full: (PIF), verify the status using the prior month remittance report. This report is deemed sufficient evidence of the loan being PIF. 2 Complete the "Request to Release" Form (Exhibit B) with all required details, including loan number and supporting documentation. Verify that all information is accurate and complete. Email the completed "Request to Release" form to the designated email: N..2@computershare.com. Cc custodial representatives Kashech Fundusa at K..a@computerhsare.com Confirm that the requester is an authorized signer under Custodial Agreement (Exhibit B) before submission. The request will not be processed unless the requestor is an authorized signer. 3 Upon receiving a valid request, Computershare will mail the original loan documents directly to the Servicer or the designee indicated in the request by the Bank. Computershare should complete the release of documents within 3 business days from receipt of the request. 4 Maintain records of all submitted requests, including copies of the "Request to Release" forms. Document all communications with the custodian regarding each request for auditing and