Question: Describe the steps in a formal control process. What goal would you select to evaluate in this process? What control could you use to measure

  • Describe the steps in a formal control process.
  • What goal would you select to evaluate in this process?
  • What control could you use to measure progress toward the goal?
  • If you realized that performance was not matching expectations, what steps might you take to get things back on track? Be as specific and concrete as possible.

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