Describe the three basic viewpoints that upper management can hold about internal telecommunications and why each viewpoint cannot be viewed as a standalone option.

Explain the role of telecommunications operations management departments in the telecommunications project life cycle model.

List and describe the three basic functions provided by telecommunications operations management.

How should telecommunications management address the issue of outsourcing v. insourcing.

Why is the employee hiring process so critical to the formation of a high quality, well preforming organization?