• Describe the three levels of organizational planning (strategic, tactical, and operational) and the kinds of goals usually associated with each type of planning,
• Outline the roles and responsibilities of leaders and managers within the organization for each level of planning and associated goal setting
  • Distinguish between the roles and responsibilities of
    • top leaders in the organization,
    • mid-level leaders and managers, and
    • front-line supervisors.
• Explain how each group of leaders and managers contributes to the overall direction and performance of the organization through planning and goal setting, providing examples