Question: Describe three specific ways that innovators can use design thinking strategies to be more empathetic to customers as they develop new products and services. Explain

  • Describe three specific ways that innovators can use design thinking strategies to be more empathetic to customers as they develop new products and services. Explain how these methods help innovators and entrepreneurs design better products and services. Specific examples from your research are useful.

  • Drawing from your own experiences and your research, explain how design thinking could be made a core competence of an organization with which you are familiar.

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