Describe who are managers and explain FOUR $(4)$ types of critical skills require to become a manager in organization

$(10$ Marks$)$

One of the responsibilities as a manager is to make the right decision making. Decision making involves identifying a problem, selecting an alternative, and evaluating the decision's effectiveness. Explain TWO $(2)$ types of decision in organization and describe THREE $(3)$ common errors during decision making process. Provide example of situations to support your answer.

$(10$ Marks$)$

According to studies, the global average for employee stress levels is $29\%$ of employees. Stress is the adverse reaction people have to excessive pressure placed on them from extraordinary demands, constraints, or opportunities. Explain THREE $(3)$ symptoms of stress and suggest TWO $(2)$ ways how an employee can reduce stress in workplace. Provide example of situation to support your answer.

$(10$ Marks$)$

Emotional Intelligence $($EI$)$ can be described as an assortment of non$-$cognitive skills, capabilities, and competencies that influence a person's ability to cope with environmental demands and pressures. Explain FIVE $(5)$ dimensions of emotional intelligence. $(10$ Marks$)$

As a manager, you have to motivate your employees to keep on productive in workplace. Discuss how you can motivate your employees by using McClelland's Three$-$Needs Theory of Motivation.

$(10$ Marks$)$

An effective control system ensures that the ways in which activities are completed attain the organization's goals. The effectiveness of a control system is determined by how well it facilitates goal achievement. The more a control system helps managers achieve their organization's goals, the better it is$.$ Explain with example of situations, THREE $(3)$ types of controls organizations.

$(10$ Marks$)$