Question: Design a standard operating procedure for the following processes in a small Ghanaian business taking into consideration the Ghanaian culture. Use the following criteria: 1.Responding

Design a standard operating procedure for the following processes in a small Ghanaian business taking into consideration the Ghanaian culture. Use the following criteria: 1.Responding to a phone call from a client. 2.Responding to a client complaint through an email. 3.Obtaining feedback from a client

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