Design and Conduct Usability Testing

You will perform usability tests of a website of your choice. Create a few tasks (at least three) and find some users (at least three) to participate in the test. Create a pre-test and a post-test questionnaire. Write your findings in a report. The report must include: A description of the website you chose to test.

You may choose online shopping sites, online games, social media, or anything that can be accessed online.

Profiles of usability test participants.

Try to find participants that would represent typical users of the website you are testing.

A testing session with 3 tasks (plus instructions and questionnaires) may require 15 to 20 minutes of your participant's time. You may ask family members, friends, colleagues...

Do not ask other students in this class to be participants. You are all UI experts now, not typical users.

Usability test plan, including:

Testing equipment

Usability test script

general instructions to participants

pre-test questionnaire

description of each task, including task-specific instructions to participants, and steps required to complete the task.

post-test questionnaire

Results

Summary of how successful test participants were in solving each test tasks.

Your findings

Classify each finding as either a catastrophic problem, a serious problem, a minor problem, a positive finding, or a suggestion for improvement.