Question: Determine the a) utilization (5points) and the b) efficiency (5 points) for this situation: A loan processing operation that processes an average of 15 loans

  1. Determine the a) utilization (5points) and the b) efficiency (5 points) for this situation: A loan processing operation that processes an average of 15 loans per day. The operation has a design capacity of 20 loans per day and an effective capacity of 17 loans per day.

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