Determine whether each statement is true or false and select the appropriate response.

1

Team size is an important factor influencing team effectiveness.

True

False

2

In organizational studies, the terms group and team are used interchangeably; they mean the same thing.

True

False

3

The choice of communication channel is not important to an effective encoding and decoding process. All that matters is that the sender and receiver speak the same language.

True

False

4

Organizational behavior scholars have observed that decision makers in organizations are always effective maximizers, meaning they always choose the option with the highest payoff.

Select one:

True

False

5

In managing operations, it is sufficient for a manager to focus on either quality or quantity of the organizations products or services.

True

False

6

The most important factor in decision-making is to make a decision quickly.

True

False

7

Managers in charge of inventory should always choose the deal that presents the lowest price-per-unit when selecting a vendor.

True

False

8

In general, teams make higher quality decisions, but there are some circumstances under which decisions should be made by individuals.

True

False

9

Human decision makers are capable of gathering and processing all possible information about all possible alternatives in order to make rational choices.

True

False

10

Digital communication (email, text messaging, etc.) has profoundly improved the efficiency of communication in organizations with no known disadvantages.

True

False

11

Active listening is an approach that can help improve interpersonal communication.

True

False

12

Management scholars have found that organizational goals tend to be clear, compatible, and agreed-upon by all members of the organization.

True

False

13

As we learned from the Blackberry example we discussed in class, when an organization is dominating its industry, there is no need to think about organizational change.

True

False

14

Organizational change efforts are often necessary for sustained success, but they may encounter resistance from employees in the organization.

True

False

15

Budgets are an important part of the control function of management.

True

False