Question: Develop a customer journey map that documents the different statges thta the customer goes through from becoming aware to finally purchasing and using the product

Develop a customer journey map that documents the different statges thta the customer goes through from becoming aware to finally purchasing and using the product or service. Select one of the companies to work for and do the journey map. firstly explain the role of ech channel touch point at each of these stages. Secondly specify what metrics you would want to capture on the customer at each of these stages. finally specify some strategic objectives or persuasion objective at each of these stages

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