Develop a graphic rating scale for a retail sales associate and a fast-food restaurant manager

1. Identify the most important duties and responsibilities for each job.
2. Identify the 3 most important traits associated with these duties and responsibilities (ie. Job knowledge; Punctuality; Accuracy; Initiative; Customer-relation skills).
3. Identify a range of performance for each trait. (ie. From Poor to Outstanding)
4. Develop your graphic rating scale for each of the 3 traits you identified for each job

Hi can you please answe:)