Question: Develop a list of changes for the operations function that should be considered by the bank. Begin by identifying operations management decisions that would be

Develop a list of changes for the operations function that should be considered by the bank.  Begin by identifying operations management decisions that would be involved in operating a bank for example layout of facility staff drive-through service.  Then identify ways that they can be improved at Prime Bank in order to support the strategy focused on customer service.

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