Develop a service blueprint to map the customer relationship and transaction process and explain its significance.

Business type:

1. Refillable Cleaning Dispenser with Plant-Based Cleaning Pods:
   • Elegant glass or stainless-steel dispensers for Savvy Shippers patented plant-based cleaning pods. Concentrated cleaning pods made from natural ingredients. Users drop these into a Savvy Shipper Dispenser, add water, and shake to create cleaning solutions, reducing the need for multiple plastic bottles.
2. Collapsible Reusable Bags:
   • Grocery or shopping bags are made from sustainable materials that can be folded into a small pouch. These bags feature elegant designs, ensuring users carry them with pride.
3. Sustainable Scrub Brushes:
   • Cleaning brush with a handle made from bamboo or other sustainable woods and bristles from plant-based or recyclable materials. The cleaning heads are removable once their useful life ends, and new heads can be ordered. They combine function with a natural aesthetic.