Develop a Standard Operating Procedure (SOP) for your agency based on the inclusion of LGBTQ clients. You currently offer group support therapy in your outpatient practice. You are writing the SOP to create inclusionary criteria for LGBTQ populations in your support group services.

I'm stuck on the two following categories:

V. RECORD AUDITS AND CLINICAL CARE REVIEWS: how will the inclusive group processes be monitored and audited? What documentation will be included, and how will you make sure the Code guidelines are integrated into your documentation?

VIII. QUALITY IMPROVEMENT PLANS (QIP): what type of quality improvement might you suggest for this service? What type of training will be implemented to assist the counselors?

Thank you