Develop and explain potential solutions for a laboratory improvement project. Where nonconformance has been steadily rising from 2017 to September 2019

Year Type of Nonconformance

Laboratory incidents Out of trend Out of Specification

2017 143 16 55

2018 175 14 40

2019 264 14 28

Total 582 44 123

Identify resources required, including leadership support, to test potential solutions.

Explain the timeline needed to test potential solutions.

Describe the process to lead a Failure Modes and Effects Analysis (FMEA). Explain whether an FMEA is appropriate for a laboratory improvement project. Why or why not?

Detail how Quality principles should be evaluated/involved in the DMAIC "Improve" phase.