Develop and use emotional intelligence

BSBPEF502

Good day Tutor.

I need help from the expert with my questions. I need expert to write me a dialog for the scenario (ROLE PLAY) given below. In that dialog it needs to cover some important information as discuss my emotional strengths and weaknesses, discuss my work performance, ask for support in developing/improve emotional intelligence and assistance with improving work performance.

Please find below details for the dialog for ROLE PLAY:

You departmental Manager will meet with a Consultant (played by a classmate)appointed by MMI.

(need to discuss my emotional strengths and weaknesses, discuss my work performance, ask for support in developing/improve emotional intelligence and assistance with improving work performance.)

Scenario choose as below:

Scenario 4 Me

Looks always stressed and absent Does not engage with others Trouble concentrating Lack of motivation Situation at home: recently lost a family member

I need to use my own learning journal as a basis for discussion, however I will play the role as a departmental manager, according to one of the following scenarios (as above) depicting on my current work performance:

Learning Journal and my strength and weakness refection through learning journal:

Strengths	I focused on what I need to do even though there are changes but i need to work it out. I am dedicated to my work and passion.
Weaknesses	I need to learn how to be patient and accept the fact and not overthink. I will try my best not to show my mixed emotions with people around me. I will try to hide my emotions and be happy where my frustration will be in myself.
Personal stressors in personal life	Mentality is not stable due to families and workplace issues. I also have very bad sciatica pain because of lifting up children and doing heavy work.
Personal stressors in professional life	having family problems, health issues. Sometimes I will fear and anxiety in my life.
Personal/emotional triggers in workplace situations	I will be very annoyed, angry and frustrated if my staff did not put in the same effort as I am putting in. They only rely on me to finish the work. Sometimes I lose my patience at the workplace due to different situations.
Impact of emotions and emotional triggers on professional and personal life	Sometimes I feel I am impatient over small things and getting angry easily which affects my mental health and the day will ruin badly. It will take some time for me to overcome. On the other hand, I also have mixed emotions. It can be happy, stress in my personal and professional life.
Impact of emotions others	When I am stressed or have mixed emotions, that is going to affect my partner because he has to deal with my mood over time. Sometimes I feel a bit useless because I can't deal with my emotions and get over the situation. This will also affect my work performance.

During the Role-Play this point need to be covered:

• Be open as much as you can
• Use emotional intelligence (active listening, empathy, reframing etc..)
• Be aware of your emotional triggers and emotional responses
• Talk about your learning journal (content, what you have learned from it)
• Discuss your work performance
• Identify emotional stressors
• Discuss solutions to develop/improve emotional intelligence and improve work performance
• Discuss opportunities/options to express your thoughts and feelings in the workplace
• Participate in a task/exercise to assist you in understanding the effect of personal behaviours and emotions on others in the workplace

Thank you so much and have a good everning.