Question: Develop performance objectives and measures in consultation with others. First, identify who you will meet with and describe how you will lead, facilitate, and influence

Develop performance objectives and measures in consultation with others.
First, identify who you will meet with and describe how you will lead, facilitate, and influence the discussion.
Schedule the meeting by adding it to your Calendar and send a meeting invite to the attendees.
If you are using the case study business, you will meet with the two Owners of the business and the Administrative Manager.
Meet with at least two stakeholders to develop and agree on performance objectives and measures of your business plan. These must include productivity and performance targets for at least three key result areas (you must include at least one financial indicator in your agreed performance targets).
First, present your proposed key aspects of business and related productivity and performance targets to the meeting attendees (proposed in step 3 and Section 1 of the Project Portfolio), then seek their input to reach an agreement on the final targets.
As part of the meeting, you are required to demonstrate your ability to:
lead a team
facilitate group interaction
influence the direction of the outcomes of the meeting
present information/seek advice (using appropriate language, listening to the views of others, asking questions to clarify and confirm understanding).
This meeting should take 20 to 30 minutes.
If you are basing this assessment on your own business, this meeting may take place with actual people who work for/are associated with your chosen business. Alternatively, your assessor may play the role of one or more team members. Speak to your assessor if you require a role-play interaction.
If you are using the case study business, you will participate in this meeting in a round-table type discussion. First, each student will have a chance to summarise their proposed productivity and performance targets. Then, each student will have 5 minutes to lead the meeting in the role of the Operations Manager while the other students play the roles of the two Owners and Administrative Manager. At the end of the meeting, all role-play participants must agree on the productivity and performance targets of the business plan, including financial indicators.
This can either be viewed in person by your assessor or you may like to video record the session for your assessor to watch later. Your assessor can provide you with more details at this step. Make sure you follow the instructions above and meet the timeframes allocated. If this session is not viewed in person by your assessor, you will attach proof of the meeting to Section 2 of your Project Portfolio.
After your meeting, summarise the business plan performance and productivity targets agreed to during your meeting.

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