Question: develop processes for how lufthansa: 1)persoanluzed customer experience 2)handle irregular situations 3)implement predictive and preventative aircraft maintenance 4)predict departure delays and being proactive in IRREG

develop processes for how lufthansa: 1)persoanluzed customer experience 2)handle irregular situations 3)implement predictive and preventative aircraft maintenance 4)predict departure delays and being proactive in IRREG recovery

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