$$ Develop the self$-$reflection and action research skills that are critical to effective

management;

$$ Use the first and second person tool kits from the course to design and carry out a personal

experiment to improve some relationship or situation at work or in your life;

$$ Report on the results and describe what you learned about your current organizational skills

and reflective practice;

$$ Suggest some concrete steps you might take to continue to develop your reflective practice.

This project begins by identifying some current problem or opportunity you are currently facing

in some relationship at work, at home, or in any organization of which you are a part. In short,

something concrete about a working relationship or project you would like to improve.

The simplest approach is to think of a recent conversation with a co$-$worker or other person in

your life that didn$$t turn out as well as you would have liked and begin by writing a two column

case in the format of the Tardy Twosome case. However, you can also work on something that

is not specifically a conversation, but more of a challenge or personal development goal that

you have for yourself, such as $$manage distractions better at work$$ or $$learn to facilitate better

meetings$.$ You might also consider situations that seems familiar and frustrating $($e$.$g$.,$why am

I always the one who has to organize everything?$,$how come I can never speak up in

meetings, even when I know the answer or have an important point to make?$).$ These are

often good places to begin.

Ideally, the experiment should involve a current situation that you want to improve somehow.

Your goal will be to treat this situation as a personal case in which you will apply course

theories to design a new approach that you will implement and then reflect on$.$ Your paper will

write up the results of this personal experiment in the application of course theories using the

following outline as a guide:

$1.$ Identify a personal case

This should clearly state some gap between an actual and desired outcome you would

like to see in a project, on your team, in your department, or in your own individual

behavior at work. Illustrate this concretely with a concise example. In short, explain

what you want to improve and why?

If you are doing a two$-$column case, this will be the first part of paper $($see the Tardy

Twosome case for an example$).$ A two$-$column case always starts with a $1-2$ paragraph

description of the problem situation. This is followed with two columns $($for a page or

MBA $650$ INDIVIDUAL ASSIGNMENTS

$3$

so$),$ with the right column containing a reconstructed dialog from the conversation and

the left containing the $($usually unexpressed$)$ thoughts and feelings you were having at

the time. If you are focused a situation that is not a conversation, this section should

describe the situation you will be working on and provide a concrete example

illustrating a performance gap or opportunity for improvement.

$2.$ Analysis

Conduct an analysis of the situation using at least one of the following sets of course

tools and skills $($Ladder of inference, schemas$/$mental models, $4$ parts of speech;

personality theory$).$ Conclude with a concrete plan of action $/$ experiment that follows

from your diagnosis and seems likely to improve the situation somehow. Ideally, these

will contain some specific $($measureable$)$ indicators of success.

$3.$ Action and results

Briefly describe the specific action you took to improve the situation $($in other words,

you need to actually do something and report the results$)$; and what the results were.

Did the situation improve? If so$,$ how do you know?

$4.$ Reflections and personal development plan

Conclude with some reflections about the overall success of the experiment, including

its design, execution, and any lessons learned or surprises encountered. What will you

do to continue developing your organizational practice going forward?