Develop two processes (step-by-step, the use of a chart is recommended):

bottom-up consultation (from employees to management); and

top-down consultation (from management to employees)

Specify the preferred medium used in each process (example: email), include a step on how the outcome of the consultation is communicated to employees.

Consultation helps communication about essential topics such as health and safety, consultation on continuous improvement of work processes, consultation on employee conditions and pay, or consultation on job roles and performance expectations.