Question: develope a 3 level work breakdown structure on the following project additional information regarding the topic may be added . PLEASE number then correctly AS
Improving Customer Service
Response Time
The motivation behind this project is to improve customer satisfaction by reducing response time for customer service inquiries.
Currently, customers are waiting an average of 48 hours to receive a response to their inquiries, resulting in frustration and dissatisfaction. By implementing a new customer service ticketing system and training customer service agents on effective communication and problem-solving techniques, response time can be reduced to 24 hours or less.
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