Question: ________ developed control charts for statistical quality control. Question 10 options: A) W. Edwards Deming B) Kaoru Ishikawa C) Walter Shewhart D) Philip Crosby

________ developed control charts for statistical quality control. Question 10 options: A) W. Edwards Deming B) Kaoru Ishikawa C) Walter Shewhart D) Philip Crosby

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3. Give away need to know information and you will get back information that you find useful.

4. Present multiple themes at once. Then you will get to know a little about how others think, when some of the themes are rejected.

5. Get a third party to mediate, so that both parties have the opportunity to go back to their original negotiating point that they had before the third party put forward his/her proposal.