Diagnose the Staffing Challenge Disney faces a complex staffing issue driven by several factors: Aging Workforce: A significant portion of Disney's workforce is nearing retirement, potentially leading to a loss of experience and institutional knowledge. Technological Advancements: New technologies like automation and AI will change the landscape of certain roles, requiring a more tech-savvy workforce. Labor Shortage: The current job market favors employees, making it harder to attract and retain talent, especially for roles with less competitive wages or demanding schedules. Explanation: Aging Workforce: Many Disney employees are nearing retirement, risking loss of experience and knowledge. Technological Advancements: Emerging technologies necessitate a more tech-savvy workforce, potentially leading to skill gaps. Labor Shortage: The current job market favors employees, making talent attraction and retention difficult, particularly for lower-paying or demanding roles. Define Your Future Workforce Needs To bridge the current-future gap, Disney needs to define its future staffing needs: Tech-Savvy Workforce: Employees comfortable with new technologies will be crucial for maintaining and integrating them into park operations, guest experiences, and data analysis. Diverse and Flexible Talent Pool: Attracting younger generations and offering flexible work arrangements will be critical for a competitive talent pool