Question: Difficult conversations can be handled successfully by Multiple Choice adopting a message - delivery stance. hearing everybody's story. agreeing with everything you hear. using the

Difficult conversations can be handled successfully by
Multiple Choice
adopting a message-delivery stance.
hearing everybody's story.
agreeing with everything you hear.
using the either/or approach.
invalidating the perspective of other people.
 Difficult conversations can be handled successfully by Multiple Choice adopting a

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