Question: Digital Vibes is considering implementing a new CRM (Customer Relationship Management) system for its facilities in Johannesburg and Cape Town. The initial cost of the
Digital Vibes is considering implementing a new CRM (Customer Relationship Management) system for its facilities in Johannesburg and Cape Town. The initial cost of the project will be R500 000 and the system is predicted to have a useful life of five years. The annual cost of maintaining the system will be R20 000, but it will increase revenues by R100 000 per year. What can we conclude about this potential project?
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