Question: Discrimination against customers a . can be avoided by profiling only typical shoplifters. b . has negative effects on organizations ability to market to diverse
Discrimination against customers
a can be avoided by profiling only typical shoplifters.
b has negative effects on organizations ability to market to diverse customer groups.
c is a thing of the past; organizations no longer practice this costly behavior.
d ironically can result in patronization from more desirable customers.
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