Question: Discuss a recent experience with an information system that was undergoing a change or upgrade. What kind of conversion procedures were being used? How did

Discuss a recent experience with an information system that was undergoing a change or upgrade. What kind of conversion procedures were being used? How did this affect your interaction with the system as a user? Were others affected, as well? For how long? Was it a positive or negative experience and what lessons could be learned for similar situations in the future?

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