Discuss and complete crisis management plan for the company Johnson & Johnson in reference to their 1982
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Question:
Discuss and complete crisis management plan for the company Johnson & Johnson in reference to their 1982 Tylenol Crisis.
A good crisis communication plan should include:
- crisis definition
- A specific crisis an organization may face
- The purpose of a crisis management team (CMT)
- Activating the Crisis Management Team (CMT)
- The crisis management team members and their contact information
- Crisis management team roles and responsibilities
- Their command center locations
- Crisis management response plan
- Crisis Communication Strategy
*Please be thorough in your review and explanation. Remember to cite all sources at the end.*
Thank you!
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