Discuss examples of 'unseen' or 'informal' roles you have witnessed - a role that has not been formally defined or sanctioned by the organization but nevertheless is being performed. 

What was the impact (positive or negative) on the organizational system? 

How was the situation handled?  As the leader or manager, what would you have done differently or the same?

Answer rating: 100% (QA)

Informal or emergent roles a person in the group begins to assume behaviors expected of the group without being given a specific title Members of informal teams tend to subordinate some of their indiv... View the full answer