Discuss how you could use your understanding of your culture and the culture of a customer to
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Question:
Discuss how you could use your understanding of your culture and the culture of a customer to create a welcoming environment? Think about the following areas: Self-identity Historical events that have shaped life experiences Values Concept of time Religion Accepted emotions Important customs/events Language and its use Social organization Hofstede’s Cultural Dimensions Theory (refer back to your resources from Business Communication if you need a reminder)
Related Book For
Introduction to Statistical Quality Control
ISBN: 978-1118146811
7th edition
Authors: Douglas C Montgomery
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