• Discuss key differences between arbitration and mediation.
• Explain collective bargaining, including the role of arbitration in collective bargaining.
• Using examples from workplace situations, explain HR's role in arbitration and collective bargaining.
• Explain two effective bargaining strategies that can be used in labor relations and share your rationale

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Arbitration and mediation are both methods of resolving disputes but they have key differences In ar... View the full answer