Question: Discuss the key problems with the old system(s) and the factors contributing to these problems? How were the problems identified? How did the new system

Discuss the key problems with the old system(s) and the factors contributing to these problems? How were the problems identified? How did the new system address these problems? What was the impact of the new system? What elements of the implementation approach likely promoted its success? In what way? What elements might have put the new system at risk? In what way? What measures would you use to assess the long-term impact of this change?

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