Discuss the link between human capital to enterprise by using the Fitz-Enzs Human Capital-to-Enterprise pathway for the organisation in the case vignette. For the human capital management level, only determine the metrics and the related human capital activities with respect to the problem that the organisation is facing.

GoGoChaCha 1 is an established social media content creator and marketing company based in major cities across Asia and headquartered in Singapore. GoGoChaCha's vision is to create positive and enticing content that impacts the future of the world we live in. To achieve its vision, GoGoChaCha's mission is to represent and manage leading and emerging talents in content creation, develop innovative technology and marketing strategy to deliver successful marketing campaigns with valued partners. GoGoChaCha's aims to be the world's most influential content creator in the marketing space. GoGoChaCha will be first to come to mind when clients want to create impactful marketing campaigns in partnership with their creators. Given GoGoChaCha's success and their innovative ability to tell a story, their clients include several well-known Fortune 100 companies and more recently, public sector institutions. GoGoChaCha comprises of several key units. The marketing agency unit is responsible for GoGoChaCha's future business development and ensuring sustainable and successful client relationships. The talent unit is responsible for representing and managing their digital talents and content creators. This unit also is responsible for seeking out emerging talents. The technology and strategy unit is responsible for creating successful marketing campaigns that merges marketing strategy with technology to leave a lasting impression on viewers. As part of the key performance indicators, the senior leadership tracks the several marketing metrics such as view count and conversion rates to understand the performance of the marketing campaigns. The senior leadership also tracks the number of accolades related to creativity and innovation in prestigious marketing awards. As clients are important to GoGoChaCha's business, client satisfaction and repeat businesses are monitored as well. Recently, GoGoChaCha has secured several big clients and also expanded their talent pool by signing several top influencers. While this seems to be an exciting phase for the company, this growth did not come without costs. GoGoChaCha has seen an increase in their turnover rates especially in their key units. One key reason gathered from exit interviews pointed out to the high work stress faced by the employees. This corroborated with the work stress item in the annual employee experience survey. The senior leadership team at GoGoChaCha is concerned with the uptrend in turnover rates. Meetings with unit leaders have also pointed out that employee performance is also take a hit. Unit leaders have expressed that they noticed more of their staff are showing signs of exhausted. Creative block is also now more frequently raised as reasons for delay in their content generation phase. The Chief Executive Officer (CEO) is worried that this situation will create an unsustainable environment for their employees and if not fixed, a toxic organsational culture will prevail. Hence, the CEO consulted with the Chief Operating Officer (COO) who is overseas the administration, operations, and human resources, who suggested to engage a consultant to help identify and resolve this problem given that the COO's team had no one who is an expert in this area. This suggestion was brought up in the management meeting and the Chairperson of the senior leadership team endorsed the proposal. A consultancy firm specialising in well-being and stress management was engaged by GoGoChaCha. The consultancy firm put together a team to investigate the problem. The initial phase consisted of focus group interviews. From these interviews, several key factors were identified. The consultancy team then reviewed the annual employee experience survey to determine if any of these key factors were available so that they can predict its relationship with work stress. However, the consultancy team concluded that there were insufficient items in the annual employee experience to construct the key factors and most of them were single item which may not be reliable. Therefore, the consultancy team proposed to construct a well-being survey that used measurements that been psychometrically validated. The well-being survey investigates the relationship between key factors identified from the interviews on work stress. As part of the investigation process, the well-being survey manual was provided to GoGoChaCha as shown in Appendix 1. The consultancy team also noted that there was no employee wellness training programme in GoGoChaCha. From the focus group interviews, employees mentioned that these wellness programmes were informal. For example, they were left on their own to exercise during their work hours as long as they are able to manage their workload. However, it seems very few employees were able to engage in such activities. Hence, a pilot study was conducted by the consultancy team to evaluate the effectiveness of the employee wellness training programme. This study uses a post-test design with a control group. Sixty employees were recruited to participate in an employee wellness training programme. The control group which did not participate in the training programme was set up with another 60 employees that were matched as close as possible to key characteristics of the 60 employees who participated in the programme. Two months after the end of the employee wellness training programme, an employee pulse survey using the work stress measurement in the well-being survey were sent to all employees in the GoGoChaCha. While everyone in the control group completed the employee pulse survey, eight employees who participated in the employee wellness training programme failed to do so. As the consultancy team lead, you are required to produce a technical report to the director of the consultancy firm before presenting the findings and recommendations to GoGoChaCha